Introduction
Turners Cleaning & Support Services have successfully managed cleaning contracts for over 38 years with dedicated management teams supporting contracts across the United Kingdom.
Our client portfolio consists of a varied market sector, including Offices & I.T, Education , Leisure, Retail Department Stores, Radio Television & Films, Food Preparation Research, Distribution and the Manufacturing Environment.
The Company is nationally accredited to Quality Management ISO 9001:2000, Environmental Management ISO14001:2004 and Health & Safety Management OHSAS 18001:1999. Our management systems are further enhanced by the enthusiastic culture that exists throughout the Company.
A proactive centralised ‘Client Care Helpdesk’ ensures direct and effective communication and regular contract monitoring.
Staff time attendance is monitored using a computerised time recording system, this allows full management control of allocated hours, wage costs, this being the largest contract expense.
All staff are trained, developed, and evaluated to our British Institute of Cleaning Science membership guidelines, with individual records for each employee being made readily available for clients.
In today’s financial environment, our pricing and charging policy is of a open book nature, as Turners Cleaning & Support Services believe clients must understand and be comfortable with our charges and margins.
To summarise, Turners Cleaning & Support Services main features and benefits are:-
- Strong geographical coverage
- Client Care Help Desk – One Point of Contact
- Direct Management structure allowing time to provide site support
- Integrated Management Systems (IMS) ISO Accredited
- Quality Audits using PDA Technology
- Effective training and development for all staff
- 24 hour staff time attendance controls
- Site staff security checking
- Open book quotations
- Key personnel have industry knowledge and experience
Turners Cleaning and Support Services, Head Office
Leyden Road, Stevenage, SG1 2BP - Tel: 01438 352802